CONTACT HAUS
CUSTOMER SUPPORT
Need to get in touch? Email us at support@drink.haus
ORDER FAQs
Haus ships to ~90% of the United States
Anyone residing in the following 41 states can purchase Haus on drink.haus and have their order delivered to their doorstep:
AL, AK, AZ, CA, CO, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MN, MO, NE, NV, NH, NM, NY, NC, ND, OH, OK, OR, PA, SC, TN, TX, VT, VA, WA, WV, WI, WY
Due to state regulations, we cannot ship to the following 10 states:
AR, CT, DE, MI, MS, MT, NJ, RI, SD, UT
Orders ship out from Northern California within 1-3 business days.
Depending where the order is being shipped, it will take between 2-5 days to arrive at the destination.
Shipping for a single bottle is $9.99.
Any order over $75 comes with free shipping on the entire order
Vinoshipper is a third party platform we use to stay compliant in all states. Due to state regulations around alcohol sales, all transactions must be processed through Vinoshipper.
Vinoshipper will send you an order confirmation email and a tracking link once your order ships. For any other communication you can reach out directly to us at support@drink.haus and we will assist!
Orders typically ship out within 1-3 business days from when the order is placed.
You should receive an order confirmation email immediately after your order is placed, and another email when your order ships that has a tracking link. If it's been more than 3 days since you placed your order and you aren't sure the status of your order, email us at support@drink.haus
If you're interested in placing an order for more than 6 bottles, reach out to us at support@drink.haus with what you are interested in ordering and we will get back to you!